Privacy Policy

Personal data we process

Webcamconsult BV processes personal data about you because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process for the video consultation service:

  • First and last name
  • Sex
  • Date of birth
  • Address details
  • Telephone number
  • E-mail address
  • List of customer contact details via app
  • IP address
  • Internet browser and device type

The organisation of the practitioner determines whether and which of these data are processed and how long they are kept. 

For the website, we process customer data necessary for a paid subscription:

  • First and last name
  • Company name
  • Chosen subdomain name
  • VAT number
  • Address details
  • Telephone number
  • E-mail address
  • Payment (bank) details
  • IP address

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years old. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it., and we will delete this information.  

Why we need data

Webcamconsult BV processes your personal data, for the following purposes:

  • As the basis of our service: making appointments for and carrying out digital webcam consultations
  • To handle your payment
  • Sending you our newsletter and/or advertising flyer
  • Calling you if necessary to carry out our services
  • Inform you about changes to our services and products
  • To allow you to create an account
  • To deliver goods and services to you 

How long we keep data

Webcamconsult BV will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. The organisation of the practitioner (e.g. healthcare institution) determines the retention period.  

Sharing with others

Webcamconsult BV only provides third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.  

Mapping website traffic

Webcamconsult BV only uses technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings. 

View, modify or delete data

 You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. If you cannot do so via these settings or have other questions/comments about data processing, please send a specified request to This email address is being protected from spambots. You need JavaScript enabled to view it.. In order to verify your identity, we ask you to send a copy of your ID. In this copy, black out the citizen service number (BSN), MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and your passport photo. This is to protect your privacy. Webcamconsult BV will respond to your request as soon as possible, but at least within four weeks. 

You can reach us at:

Telephone number: +31-164-794500
Company address: Webcamconsult BV
Heveland 9
4617 MA Bergen op Zoom
The Netherlands 


Webcamconsult BV takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via This email address is being protected from spambots. You need JavaScript enabled to view it.. Webcamconsult BV has taken the following measures to protect your personal data: 

  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL) We send data via a secure internet connection. You can tell this by the 'https' address bar and the padlock in the address bar.