Intermediate update Webcamconsult February 1 2021

New feature "Force start"
We heard from some users that they encountered problems with the waiting room functionality. Clients / patients would end up in the waiting room via "start consultation" (in the email) but were subsequently not seen by the practitioner / doctor or the start button refused service, so that the consultation could not start. That is why we have developed an extra advanced setting in anticipation of the next version update, which can be found under "My organization" - "advanced settings":

Force start appointments
If the client does not appear in the waiting room, an appointment can be 'forced' to start with this button. The button is available in the gray tile (under the name of the patient / client) in the waiting room. The practitioner then starts the appointment without the client. If the client then clicks on the link or enters the waiting room, it is immediately forwarded to the active consultation room.

The "force start" function also works in the latest version (2.10) of the iOS app for professionals,  available since Feb 10 2021


Version update Webcamconsult August 28 2020

It contains the following new functionalities and / or changes:

  1. Fixed translations of payment settings
  2. Usage graph based on reports
  3. Language related to browser language setting
  4. Calendar now clickable and draggable for appointments
  5. Appointments have configurable end time and duration
  6. Design update walk in widgets
  7. Design update booking widgets
  8. Update widget-wizards
  9. Drag own (mini) video picture when in session
  10. Realtime translations available in Chrome browser
  11. Realtime translations in subtitles and in  right section
  12. Default language added to payments
  13. Faster pre selection of clients for appointments
  14. Group consult - normal consult switch

Version update Webcamconsult October 28 2019

It contains the following new functionalities and / or changes:

  1. New languages ​​have been added: Italian and French. In total now 5 languages
  2. Expansion of online payment for consultations: in addition to Paypal and credit cards, the payment platform Stripe is now linked, whereby iDEAL, Bancontact, Sofort and Giropay have been added as payment methods. More payment methods will follow later. Please let us know what you need.
  3. Screen sharing and file sharing is now optional. I.e. organization administrator can disable this functionality in configuration.
  4. It is now possible to add an online evaluation form without the intervention of Webcamconsult. This becomes visible to the patient after the consultation.
  5. A new subscription has been added for independent freelancers with limited functionality at low price
  6. Real time translation. In beta test we offer the possibility to translate the conversation through subtitles during a consultation, adjustable to language consultant (e.g. doctor) and language client (or patient). For now only works on Chrome browser (Windows)
  7. A large number of small improvements

Version update Webcamconsult May 11 2019

A large number of small improvements have been introduced and a number that offer really new functions. A description of the most important changes or new functions for users:

  1. Repeat appointments: It is now possible to book repeat appointments, e.g. a consultation with patient x at 10 a.m. every Tuesday
  2. Enclose personal message and attachments: You can add a personal text above the standard text for each new appointment. You can also send attachments with the invitation email for an appointment, for example a pdf with information. You can add this when creating or changing an appointment.
  3. Patient / client can book appointments themselves: New booking widget: this makes it possible to show clients a booking agenda for each practitioner on your website or portal. In the same way as for example with booking .com for hotel reservations, patients / clients can book a consultation with the desired practitioner on the desired date and time. In the dashboard, the availability of each practitioner can be stored in a calendar (timeslots) and you can set how many consultations are possible per hour.
  4. Apple app no ​​longer needed for patients: Support video in Apple browsers (Safari) for iOS and OSx. It is no longer necessary for patients / clients to download and install the app from the Apple app store for a webcam consultation. In the dashboard under "my organization" you can enable Apple (iOS) users to be served via the web from now on. Basically the same as it had been done before for Android. It is recommended that practitioners use the app if they want to use iPhone or iPad because they can then receive notification push messages (sound and text) as a warning that someone is in the waiting room, for example.
  5. NB! You do need to check the texts of your appointment / invitation emails when you switch from app to web. It often says that clients / patients must download and install the app.
  1. Switch camera: For a mobile user it is now possible during a consultation to switch from camera, from "selfie" to front camera. This is useful, for example, if the patient or client wants to show something in his / her home.
  2. API expanded: An API has been available for a long time for integration with your own applications. This is now connected to full functionality of Webcamconsult, which means that if, for example, you send an appointment to Webcamconsult via the API, it will also be included in the appointment mails. This mail function is only activated on request to Webcamconsult.

Version update Dec 1 2018

  1. Push messages in web browsers: Webpush has been added for  Android- and desktop browsers, i.e.. Webcamconsult status messages can appear in any browser. Up to now, these status messages were only available in mobile apps
  2. Brand new template! A new, advanced template is available for your digital consulting room. A full redesign with optimized screen usage and with added shared  tools like Google Docs and AWW Whiteboard. If you already use Webcamconsult you will need to switch to the new template. Use menu  'My organisation' and "Advanced settings" and find the checkbox for the new template. You can always switch back to the old template design. However,  to use shared tools you need the new template.
  3. E-mails: All e-mails (including extra users and quickconsult) are available for edit, and it is possible to set one default text set for all departments. When making appointments, you can now add 'custom' messages.

Version update Sep 1 2018

It involves a number of improvements related to bug reports and security rules. Most visible are:

  1. Login screen with security statement
  2. After logging in you see a message with date/time of last login
  3. More strict password rules
  4. More messaging
  5. Error messages are more clear now
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